Is your business working as hard as you are?
We work with small and medium businesses that are doing well enough but know they could be doing better. Maybe the operations are holding back the growth. Maybe there’s no clear direction. Maybe both. We ask the right questions, help you find the answers and work with you to make the changes that actually stick.
Every engagement starts with understanding where you are. Some clients know exactly what they need. Others benefit from a structured starting point. Either way, we’ll figure out the right path together.
How it works
Not sure where to start? The Diagnostic is a single day on-site that gives you a clear picture of where your business is and what needs attention. From there, Kickstart gets things moving fast over two focused months. The Roadmaps are for businesses ready to go deeper — on operations, strategy or both — with structured monthly sessions and accountability built in over six months. You can start anywhere. But most clients find the Diagnostic earns its investment back before the report even lands.
Diagnostic
You know something isn’t working. You’re just not sure what, or where to start.
We spend a full day with you and your team, looking at how your business actually operates — your processes, your systems, where time and money are disappearing. Within five working days you’ll have a written report telling you exactly what’s working, what isn’t and where the biggest opportunities are.
No fluff. No slide deck full of generic recommendations. Just a clear picture of where you are and what to do about it.
One day on-site · Written report within 5 working days
A natural first step before Kickstart.
Kickstart
For businesses that know what needs to change but can’t seem to make it happen.
Six weekly 1-hour sessions over two months, front-loaded to build momentum fast, plus 10 hours of phone and email support across the programme. We’ll identify what’s holding you back, set clear priorities and get things moving.
6 weekly sessions · 10 hours phone and email support
Roadmaps — six months, structured accountability
Operations Roadmap
For businesses that need to sort out how they run before they can think about where they’re going.
One structured 1-hour session per month, a written mid-month check-in to keep progress on track, and additional support when you need it. Focused entirely on operational improvement — the systems, processes and habits that either support your growth or strangle them.
Monthly session · Mid-month written check-in · Ad hoc support
Strategy Roadmap
For business owners who need space and structure to think about the bigger picture.
One structured 1-hour session per month, a written mid-month check-in to maintain focus and momentum, and additional support when you need it. No day-to-day firefighting — just clear thinking about where your business is going and how to get there.
Monthly session · Mid-month written check-in · Ad hoc support
Both Roadmaps together — operations and strategy, running in parallel. For businesses ready to fix how they work and get serious about where they’re headed at the same time.
“We ask the right questions until you realise you already have the answers.”
Whitefield Bay Consulting
Ready to get started?
Book a free 30-minute call and we’ll talk about where your business is right now and whether we’re the right fit for what you need.